How Revolut’s $1,500 Deposit Failure Shows the Problem With Crypto Payments

Recently the BBC reported on a Revolut user who lost $1,500 while trying to deposit crypto.
He followed the instructions, tested with a small amount and thought he was safe. But one small mistake cost him everything.

This story is not just about Revolut. It shows what is broken in crypto payments today.

What Went Wrong

The user Tzoni Raykov wanted to deposit USDC into his Revolut account.
He sent $10 first. It worked. Confident he then sent 1,500 USDC.

But this time he chose the wrong version of the Polygon network. His tokens arrived as USDC.e, a version Revolut does not support.

The money reached Revolut’s system but it was stuck. Support admitted the instructions were unclear yet they could not return the funds. The coins were lost.

Tzoni’s words sum it up: “They are waiting for me to get bored and give up, to accept the money is gone. But I won’t.”

Why This Happens

Crypto payments still put all the responsibility on the user.

You must pick the right network
You must pick the right token version
If you get it wrong the money is gone

Unlike traditional banking there are no safety nets. No automatic reversals. No guarantees.

What Unter Does Differently

This is exactly the problem Unter solves.

Unter is a smart checkout for crypto payments. Instead of pushing all the risk onto users it makes sure payments always arrive where they should.

Here is how it works:

Any token, any time. Customers can pay with what they hold. Unter swaps it in the background so merchants always receive the right token
Cross-chain support. Payments can come from Ethereum, Polygon, Arbitrum, Solana and more. Unter bridges them in real time
Guaranteed delivery. Every transaction is checked, verified and confirmed before it goes through

If Revolut had implemented the Unter checkout the system would have recognized Tzoni’s token, handled the swap and made sure the funds landed safely. No stress. No confusion. No $1,500 disappearing.